How To Know Whether Your POS an Asset or a Liability?

Is your epos system working with you or against you? One need to ask them self these questions...

In the world of POS, this phrase is more common than you may think. People get comfortable with how they do business and take payments, but also with anything: comfort stunts growth.

The Future of POS

Cloud POS and mobile payments have changed the retail and hospitality industries in the recent years, and merchants and restaurateurs are reaping the benefits of stepping outside of their comfort zone.

Is your epos system outdated and cumbersome? When was the last time you upgraded it? While we're asking these questions, here are some different questions you should ask yourself about your POS:

Is my POS simple to use?

POS suppliers sometimes spend much of their time and effort making a system ready to go above and beyond pulling reports, tracking stock and providing in depth analysis to customer information – that they forget the basic purpose of the hardware and software: processing sales.

Whist all of the features above are fundamental, the last thing they should be is complicated. Your POS should be so intuitive that new employees can quickly start using it to process sales. Furthermore, you should never need to fumble in your back office to see product sales, stock and customer data in order to pull the reports you have to make strategic decisions for your business.

Does my POS provide a stellar customer experience?

People don't like to pause. If your retail epos software is inconvenient and outdated, chances are it's influencing the service you provide to your customers. With sleek, intuitive software and cloud POS capabilities, you never need to live through the embarrassment of managing a defective or failing piece of junk when all your customer needs to do is buy something and leave.

Can i be able to access my POS data anywhere?

Promotional and analytical tools to help you to increase consumer satisfaction, increase business intelligence and improve your main concern.

The problem with legacy systems and even latest POS solutions with lackluster software is that they are stuck before.

By far most of those who've worked in retail have referred to their POS as a POS, however the 's'stands for something else.

Does my epos give me freedom?

Is your POS holding you back or giving you opportunity? Does it allow you to work how, when and where you need? Does it allow you to work with vendors and suppliers you can trust?

Most importantly, make sure your POS supplier gives you the opportunity to choose. The best POS systems are: hardware agnostic, Platform agnostic and payment gateway agnostic… meaning, you can curate your epos system to work best for you and your business.