What Is EPOS Software and What Are It’s Benefits

EPOS system has been used by many retailers for a long time and has helped them to improve their business by tracking everything from inventory to customer loyalty. Most of the common features of epos systems are now available to the smaller retailers.

                       

Features of Epos System:

1. Automatically track inventory

EPOS can automatically update your stock figures every time whenever you receive stock, make a sale or process a return. Improve cash flow by stocking the products your customers want.

2. Instantly see your sales

Check sales by day, staff, customer or product. Schedule your staff efficiently dependent on hourly sales.

3. Improve customer service

See your customer's purchase history at the time of sale and offer extra products or services that may of interest for them. Best EPOS systems have built in marketing tools that let you maintain customer contact.

4. EPOS and E-Commerce

Each retail store requires E-Commerce website and an integrated EPOS system that will help you save time and money.

5. Process Cards through EPOS systems

EPOS with integrated card processing speeds up the transactions and simplifies staff training.

6. Watch your business from anyplace

Advanced EPOS systems let you see what's new with sales and inventory from any PC with internet access.

There are many advantages using EPOS software in your business, and for those looking for the best EPOS systems available, these are the business advantages to remember during your search.

Advantages of Epos Software:

Financial Accuracy

EPOS systems have more financial accuracy in contrast with other till systems when charging customers. While traditionally, businesses may depend on their staff's competence to effectively charge customers and accurately conduct transactions, human error is difficult to check. This leads errors and exclusions, results in over charging, under charging and even a loss of profit. Epos system greatly reduce the errors done by staff members and can guarantee a business' pricing and charging structure is consistent.

Speed and Efficiency

EPOS systems for retail and restaurants help you improve the speed and efficiency with transactions, allows your staff to focus on their customer service and enable to serve better. This improves the overall experience for customers and supports repeat customers.

Repeating

EPOS systems can deliver a variety of businesses performance reports, ranging from basic every day analysis of profits in identifying top-selling products. This provides businesses with a helpful picture of their complete performance. The reports can assist a business with a marketing campaign, and highlight services that should be improved, or help boost profits at more slow times of the year.

Accountability

EPOS systems enable business to monitor and record staff activity. This means they can pinpoint staff who are in charge of specific transactions that have done well, seeing the staff with the most strong sale figures, encouraging a spirit of competition inside the business. Interestingly, those with poor sales figures or surprising activity can also be identified.

Stock Management

Modern day EPOS systems can manage stock for businesses as well giving you the ability to quickly audit stock levels enabling you to identify areas where more stock is required. Automated EPOS systems can save much time compared to manual stocktaking.

Consider 10 Things When Choosing an EPOS System

Whether you may be looking at your first epos system, or looking to upgrade your existing EPOS, it can be very tough to choose between the many systems available in the market. To help you avoid the pitfalls of choosing a system that has more style than substance, here is our summary of useful points to consider.

                        

Functionality: To get the best out of an EPOS system, you have to first know exactly what you need it to do. Before you engage with any providers, it's a smart thought to write a list of 'must have' functionalities present and future and organize them. Some of the examples include: tracking popular dishes, inventory management, real time reports and customer payment times. If in case a vendor doesn't seem to offer all you want on paper, some providers can tailor their systems to meet your particular needs, since they build their own epos software.

Extra Features: Once you've sorted your needs, consider making a list of 'nice to-have' features. These are the sort of add-ons items that will make your restaurant function that a lot smarter and make it an ever better spot to eat and work. The ability to deal with your recipes by means of your EPOS system and transfer photographs, just as ordering ingredients through the system, are examples of extra features that can significantly support the performance of your restaurant.

Price: Every business needs to make sure they are getting value for money, but choosing which EPOS system to buy should be about cost alone. So, there is no reason to pay for features you don't require, or to pay high (or indeed only) installation costs. The ongoing costs of your EPOS should be simple from the start, with various pricing packages available to suit your specific needs. At Epos Direct, we offer a fixed-term support inclusive lease contract.

Ease of use: A sign of an incredible EPOS system is that it's so easy to understand that even in-experienced staff can be trained to use it in the blink of an eye. An interface that is intuitive is therefore an unquestionable requirement, and the ability to use touch screen technology also makes a difference. As well as guaranteeing that staff is comfortable with the everyday usage of the EPOS system. Ideally team members need to have the option to quickly install updates without the intervention of the EPOS system provider.

Mobility: Having a tablet EPOS system and mobile chip and pin terminals will enable serving staff in the restaurant to take orders and payments on the go. A mobile epos system will also enable them to have menu data, including ingredients and allergens, available readily available. Thusly, this should improve the level of customer service provided.

Flexibility: Investing into an EPOS system is all about making your restaurant effective and a better place to dine. That includes offering a range of payment options to diners and a good epos should have the option to suit everything from chip and pin payments to contactless cards, as well as emerging application technologies!

Compatibility: An agile epos system will integrate seamlessly with your current systems architecture, including stock control and accounting software. There should be no requirement for clumsy bridges to be built, or separate systems to be used. Your provider should also have a process set up for integration is maintained, particularly when technologies are updated or new technologies emerge.

Security: With payments fraud on the rise, it's essential to realize that your EPOS system is equipped with the most recent security standards. A good epos provider will probably demonstrate how their system is secure and how it will stay secure later on.

Implementation: No restaurant can bear the cost of heavy amounts of down time while an EPOS system is taken off. Opting on a cloud-based solution can altogether reduce implementation time and expenses. Also, a cloud solution is anything but difficult to scale over a chain of restaurants, so as your business grows, your EPOS system will grow with you.

Support: An EPOS system supplier shouldn't simply be a supplier, they also be a partner. Someone who provides training to staff, who has support groups close by around the clock to manage any queries, and who will keep you aware of everything about new products and technologies that could further improve your efficiency.

Before you dive in, it is advisable to take a full demo of the EPOS system you're interested in purchasing. This should enable you to see precisely how it will fit into and improve the everyday running of your restaurant.