How To Choose The Best EPOS System For Your Business?

We help you in choosing the right epos system for your business to manage stock, orders and payments as seamlessly as possible. We talk through some of the features you need staff interaction and more.

In 2021, your business is fast and reliable as the epos software that powers it. This doesn't simply apply to pure play business, however.

Bricks and mortar businesses need great software, particularly in the hospitality sector. When your financial turnover relies upon customer turnover, you should be certain you can manage stock, orders and payments as seamlessly as possible.

It's here that your EPOS system truly starts to matter.

Steps To Choose Your EPOS System

Your EPOS system will fuel your operations for quite a long time so it's important to get the right one.

These four questions will help any retail or hospitality business find the best EPOS system for them.

What Are The Important Features And Why?

When you start browsing around, you'll quickly see that EPOS systems differentiate themselves by features and few out of every feature will be essential for your industry.

For example, a fashion retailer won't require pay-at-table feature. Also, at a bar or pub, customers probably won't be paying with vouchers.

Here Are Some Features You Should Consider:

•         Stock control
•        Discount and gift coupon support
•        Reporting and analytics
•        E-Commerce integration

Tip: A feature only serves a purpose if it helps your team work more efficiently, or improve customer support.

How Your Staff Interact With Customers?

Ease of use should be your first priority while choosing the best EPOS system for you. All things considered, you don't need too steep a learning curve for staff, nor do you need an EPOS system that takes time from serving customers.

Take a back step and map out your staff and customer journeys do your F.O.H teams need mobile payments through tablet, or will a fixed till do? You need to find some kind of right balance here: giving your staff the tools they need, while just spending what you need to.

What Data Drives Your Business?

Chances are, you've identified your best sellers and profit drivers. But, with the right EPOS software, you can learn more about your business.

Cloud-based systems give real time access to sales data. Others can help you with back-office tasks like customer management.

You'll never have to think about what items to place in your shelf racks, cafe counter or chalk board again your EPOS system will advise you, and help you with supercharge sales.

Where Would You Like To Be In The Future?

Today, you may truly need to hit down the ground running with an EPOS system that simply works.

But, what happens when you start to grow?

Scaling is tough for all businesses, large or small, so it's smart to choose an EPOS solution that allows growth. For example, you may need the option to add more customers to the system or grow to new premises.

At Epos Direct, we can help serving your go-to EPOS partner, advising the best solutions for all retail and hospitality challenges, today and in future.

If Still Not Sure To Choose The Best EPOS System For Your Business? Talk To Epos Direct

It might sound like choosing the best EPOS system for your business will be a tough decision to make. However, it doesn't need to be.

Call the friendly team at Epos Direct today and draw on our 20 years of EPOS experience to help you make the right choice for your retail or hospitality business.