Thursday 1 October 2020

Why After Sales Support Is Important For EPOS Systems?

After sale support is so important for an EPOS system. The team here at Epos Direct is aware of this and would not supply system without the necessary support. So to keep up our reputation high, we would only recommend what we believe is the best hard wearing equipment.


Spend a little more at the beginning, and save more in the long haul.

Do not be misled by cheap costs, remember that you get what you pay for. Cheap priced units are for the most part dispatched in boxes, and then the customers are generally expected to set up and program them themselves. This isn't a simple task. On top of this, there are charged monthly support payments and licencing fees.

The basic support required for a smooth running business

  •   Make sure EPOS systems are completely modified as per your requirements
  •   Have on-site installation by a certified engineer
  •   Have live training
  •   Guarantee you can always call back an engineer for any further training
  •   Guarantee you have warranty for 1 year on site parts and Labour

We offer the complete above mentioned and 24/7, call support including evenings and weekends.

Also check for remote support availability via broadband. No annual licencing fees are necessary for the software support with any good quality systems.

On site demonstrations can be arranged all across UK, thus enabling you to post questions and see the hardware in action, prior to making a decision. You can't have this feature just ordering online, it could be a costly mistake.

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