Epos System with Advanced Features

You can make your system basic or advanced as per your requirements and you'll have support by experts well ready to guide you through everything and help you to make most of your epos system. Advanced features help you for smooth running of your business from anywhere and on the go.

Automated accounting

You can easily automate your accounts with POS system. Top accounting software’s such as Sage and Xero are easily integrated.

Lightning speed

Our interface has designed with speed keeping in mind, guaranteeing that everything is easy to use, not only for experienced but also for new customers. This implies faster moving queues and more money on your bottom line.

Understand your figures

Access your reports in a flash with Epos Direct EPOS. You can easily pull off reports quickly and enabling you to the best business decisions and guarantee your business continues growing.

Boost customer loyalty

It's your biggest goal to motivate and make your customers coming back again and again. Helping you in realizing this goal we present you with various options, which also include loyalty programs and easy customer data collection.

Remote business management

You can access to your business, wherever you are with Epos Direct EPOS as you can sign in and screen your whole EPOS system from anyplace, keeping you connected wherever you are.

Seamless integration of hardware

Epos Direct truly the EPOS you'll require. You're ready to scale your bundle as your business grows, effectively adding new hardware with the minimum amount of fuss. Our hardware is compatible with some of the big providers such as Microsoft, micros, K3 etc.

Simple time sheets

Tired of chasing staff for their time sheets? Right you have no need to do, as the optional add-on methods help staff can check in and out specifically on your epos system.

Quick and easy stock management

You can receive your deliveries remotely, easily change inventory levels and alter pricing, all using one handheld device. This feature comes as standard to everyone ordering our stock management epos software.

Send receipts by email

Stop using paper and collect customer information with emailed receipts which is an extraordinary way to develop your marketing strategy with minimum cost. You'll can be still be able to pull subtleties of receipts anytime, just in case that you have the need.

Complete EMV Compliant

We've guaranteed that our whole system complies with EMV guidelines, therefore meaning your business and customers are secured. In addition, you can use your current EMV compatible hardware, or buy all that you need from us.

Conclusion:The advanced features of epos system help your business to run smoothly and take you to the next level. Store your data on cloud and can access on the go with the help of any device.

Improving Your Restaurant Customer Service

Customer Service is one thing that can make or break your restaurant reputation. Regardless of how good the food, the location, or your atmosphere, if a customer has an unpleasant experience with your staff it can damage their entire impression on you. There's no ensured approach to improve your customer service, yet here are a couple of tips we think can help!

1. Encourage Your Staff

Trust it or not, great Customer Service in your Restaurant begins with an energized and engaged staff! Whenever your servers know and feel they are upheld by the service, the manner in which they go about work can be improved colossally, and this will be reflected in the manner in which they treat your customers.

2. Provide Consistency

From consistent temperature of fries to being treated with a similar path by each staff part, the customer will feel comfortable when they recognize what they're getting. This is particularly what can keep them returning to your restaurant – realizing they will get extraordinary food and friendly service without fail regardless of the cook or the server.

3. Focus on Communication

This is a broad subject, yet it's never a terrible time to re-break down the manner in which your team imparts in your restaurant. Take a look at how each piece of your staff imparts inside – kitchen to hold up staff, hosts to servers, and so on. Building a team that conveys well improves your productivity – wait times goes down, your business looks progressively proficient, and your customers will be substantially more fulfilled.

The other route you could go is to take a look at how your team speaks with the customers. Is it accurate to say that they are welcomed at the door? How do you talk with them about the present wait times – is it with a negative or a positive spin? Most of the times the correct message communicated to a customer through the wrong tone can ruin a customer's involvement in your restaurant.

4. Add a Personal Touch

There are many ways to customize with a epos systems uk, yet a standout amongst the most important ones to your customers is the way your staff thinks about the customer. One approach to make a customer feel care is for the server to add a little close to home touch to their dining experience. Ask what bought them today around evening time, compliment the shirt they are wearing, and so forth.  Whatever you can do to make their dining experience an interesting one to them, if the customer feels sincerely cared for, the little things may complain about essentially blur away.

Optimize Your Workflow

It's so natural to forget about an order, to miss a food allergy, or even simply slow down turnaround time. This is the reason it's critical to examine your restaurant's stream and discover any places you can improve. From the minute a customer sets foot in your door, to putting their order in, to paying, minimizing mistakes and time between every one of these means can keep outstanding service and food in front of their customers.

One way to optimize your restaurant's process is to ensure you are using top in line tools. Epos Direct is a perfect tool to give your workers, giving an extremely quick, easy to use point of sale. If your restaurant epos systems uk need an upgrade to truly enable you to improve your restaurant's customer, call us today!