How to Choose the Right Magento EPOS Solution for Your Business?

Choosing the right Magento EPOS solution can be a biggest challenge, however fortunately Magento is presently bridging the gap between E-Commerce and traditional in-store trade.

Many SME’s businesses currently operating a traditional shop also have an online business selling similar items and services. For retailers who are contributing the long term growth of business channels, selling online and in-store introduces some challenging every day issues:

Stock Control

Managing stock when you're selling both online and in-store can regularly mean manual updates to your site when making in-store sales, or adding stock to the two systems with each new stock delivery. Include the extra intricacy of returned stock or selling on commercial places, for example, Amazon and eBay and your stock control could have you in a flat spin – potentially double selling items or having in correct stock figures on each channel.

Customer Centralisation and Marketing

Whether customers buy online or in-store, collecting and managing with their contact data and inclinations across over two epos systems could result in lost or copy data – and also deception on customer buying history and the capacity to tailor your marketing later on. Retrieving customer history may also be restrictive and knowing your best customers or how important they are to your business may enable you to be proactive with your future endeavors.

Discount Codes, Returns and Credit Notes

In case you sell gift vouchers or furnish your customers with discount incentives, only being able to use these on one channel may result in lost sales or making some frustration with your customer. This may also be like returns and credit notes which might be part among various systems.

Order Centralisation and Reports

Having orders on more than one system can be more awful still just recording customer orders online and having a simple epos system in-store makes reporting and analysis down your business data challenging. You may discover a few things move better in-store, more frequently and at higher cost rate, which means you can focus your deals to that channel and not oversell online based leaving you shy of higher PPU (benefit per unit) stock.