Is
your epos system working with you or
against you? One need to ask them self these questions...
In
the world of POS, this phrase is more common than you may think. People get comfortable
with how they do business and take payments, but also with anything: comfort
stunts growth.
The Future of POS
Cloud
POS and mobile payments have changed the retail and hospitality industries in the recent years, and merchants and restaurateurs are reaping the benefits of stepping
outside of their comfort zone.
Is
your epos system outdated and cumbersome? When was the last time you upgraded
it? While we're asking these questions, here are some different questions you should ask
yourself about your POS:
Is my POS simple to
use?
POS
suppliers sometimes spend much of their time and effort making a system ready
to go above and beyond pulling reports, tracking stock and providing in depth
analysis to customer information – that they forget the basic purpose of the hardware
and software: processing sales.
Whist
all of the features above are fundamental, the last thing they should be is complicated.
Your POS should be so intuitive that new employees can quickly start using it
to process sales. Furthermore, you should never need to fumble in your back
office to see product sales, stock and customer data in order to pull the
reports you have to make strategic decisions for your business.
Does my POS provide
a stellar customer experience?
People
don't like to pause. If your retail epos software is inconvenient and outdated, chances are it's influencing the service
you provide to your customers. With sleek, intuitive software and cloud POS capabilities,
you never need to live through the embarrassment of managing a defective or failing
piece of junk when all your customer needs to do is buy something and leave.
Can i be able to
access my POS data anywhere?
Promotional
and analytical tools to help you to increase consumer satisfaction, increase business
intelligence and improve your main concern.
The
problem with legacy systems and even latest POS solutions with lackluster software
is that they are stuck before.
By
far most of those who've worked in retail have referred to their POS as a POS,
however the 's'stands for something else.
Does my epos give
me freedom?
Is
your POS holding you back or giving you opportunity? Does it allow you to work
how, when and where you need? Does it allow you to work with vendors and suppliers
you can trust?
Most
importantly, make sure your POS supplier gives you the opportunity to choose.
The best POS systems are: hardware agnostic, Platform agnostic and payment gateway agnostic…
meaning, you can curate your epos
system to work best for you and your business.